All sale items, one-of-a-kind crystals, and large items shipped via pallet services are final sale and cannot be returned.

Discount codes and promotions cannot be combined or applied to subscription items.

Seasonal promotional offers are valid for a limited time and may exclude special collections like Healing Sets, Custom Energy Reports, and Manifestation Bundles.

Credit Cards: We accept Visa, MasterCard, American Express, and Discover.

PayPal: Securely pay using your PayPal account or linked payment methods.

Shop Pay & Buy Now, Pay Later (BNPL): Available at checkout for flexible payment options.

Store Credit: Apply store credits for future purchases.

To ensure secure transactions, some orders may require additional verification, including:

• Payment discrepancies or incomplete details.
• Mismatched billing and shipping addresses.
• Security concerns flagged by our payment processor.
  If your order requires verification, our team will contact you via email or phone to prevent delays.

Payments are processed in USD, with currency conversion rates available at checkout.

International orders: We recommend using PayPal for credit card payments. No PayPal account is required—simply select PayPal and enter your card details.

All Gem Spirit crystals are AAA-grade natural gemstones, with variations in color, inclusions, and patterns, enhancing their energy and individuality.

These natural characteristics are not defects and do not qualify for returns. If you seek perfectly uniform stones, please reconsider before purchasing.

Some products are sourced through trusted partners and ethical distributors, ensuring authenticity and high-quality craftsmanship.

Branding and packaging may vary for specific healing tools or limited-edition collections, but all items meet Gem Spirit’s energy standards.

Orders under $79: $8.99 Ground Shipping | $15.99 Expedited Shipping

Orders over $79: FREE Ground Shipping (Excludes oversized or expedited items).

Large or Oversized Items: Additional shipping fees may apply. Our team will confirm charges before processing.

Processing Time: 2–3 business days.

Delivery Estimates:

• Ground Shipping: 7–14 business days.
• Expedited Shipping: 5–10 business days.
• International Orders: 4–6 weeks (Varies by customs & destination).

Large items require pallet delivery services—please provide a valid phone number for the carrier.

Upon delivery, inspect the package:

Important: Pallet-shipped items are final sale due to repackaging complexities.

Customers are responsible for all import duties, VAT, and taxes.

Sales tax applies in the following U.S. states:
Alabama, Florida, Nebraska, Rhode Island, Louisiana, Massachusetts, Hawaii, Illinois, Indiana, Maryland, Michigan, New York, Ohio, Utah, Maine, Washington DC, Pennsylvania, Kansas, Connecticut, Kentucky, Wisconsin, Virginia, North Carolina, New Jersey, Nevada, Minnesota, Georgia, California.

Some carriers do not deliver to PO Boxes. Please provide a physical address to ensure successful delivery.

If your tracking status shows "Shipping label created," this means your order is with the carrier.

Tracking updates may take 10–14 business days. If there is no update after this period, contact us at info@gemspirit.us.

Shipping costs & times vary by destination and package weight.

Delivery time: 4–6 weeks (subject to customs clearance).

Large or oversized international orders may require additional shipping fees. Our team will confirm these costs before processing.

Important: International customers must email info@gemspirit.us to confirm shipping details before finalizing the order.

We want you to feel confident in your purchase. Please review our return policy for details:

Return Guidelines:

• Returns must be initiated within 14 days of delivery.
• First-Time Refund: Full refund to the original payment method with no fees deducted.
• Subsequent Returns: Store credit will be issued, with a 10% restocking fee deducted.
• Returns initiated after 15 days are not accepted.

Conditions for Return:

• Items must be unused, in original condition & packaging.
• Earrings & intimate jewelry: Non-returnable unless unopened and sealed.
• Prior approval required: Contact info@gemspirit.us for return authorization.

Note: Return policies may vary by product. Please check individual product pages for details.

Certain items cannot be returned due to personalization, natural uniqueness, or hygiene concerns:

• Customized Products: Personalized reports, engraved items, and made-to-order jewelry.
• Natural Crystals: Variations in color, pattern, or inclusions are natural and not defects.
• Oversized & Freight-Shipped Items: Large items requiring special handling.
• Earrings & Personal Wear Jewelry: Returnable only if unopened.
• Final Sale & Clearance Items: Not eligible for returns.

For inquiries, contact info@gemspirit.us.

If your item arrives damaged, report it within 7 days with:
✅ Photos or videos of the damaged product & packaging.
✅ Retain all original packaging for claim processing.

Important Notes:

• We thoroughly inspect all items before shipping.
• Damage may occur in transit, and we will assist in resolving claims.
• We do not cover indirect losses (e.g., shipping delays).

For assistance, email info@gemspirit.us.

Some eligible products come with a 45-day care period for material or craftsmanship concerns.

• This applies only to approved products (see product pages for details).
• Covers: Material breakage under normal wear.
• Excludes: Scratches, wear & tear, improper handling.

For warranty claims, contact info@gemspirit.us with photos & proof of purchase.

Follow these steps to return an item:

1. Contact Us: Email info@gemspirit.us with your order number & reason for return.
2. Approval: Once approved, you’ll receive return instructions.
3. Ship the Item: Use a tracked shipping method & keep tracking details.
4. Inspection & Resolution: Once inspected, we will process the refund or store credit.

Returns must comply with conditions in our Return Policy.

• Processing Time: Refunds are processed within 10 business days of receiving the return.
• First-Time Returns: Refunded to the original payment method.
• Subsequent Returns: Issued as store credit.

If your refund is delayed beyond 15 business days, contact info@gemspirit.us.

❌ No, shipping charges are non-refundable.

If you wish to return an item after receiving it:

• Notify us within 7 days at info@gemspirit.us.
• Items must be unopened, unused & in original packaging.
• Return shipping costs are the responsibility of the customer.
• Refunds issued as store credit, minus a 10% restocking fee.

❗ Custom or personalized products are NOT eligible for change-of-mind returns.

If you decide to return your item after receiving it, please follow these steps:

• Notify us within 7 days of receiving your order at info@gemspirit.us.
• Ensure items are returned in their original condition—unopened, unused, and in the original packaging.
• Return shipping costs are the responsibility of the customer.
• Refunds will be issued as store credit, minus a 10% restocking fee.

Note: Change of mind returns are not available for custom or personalized products.

Finding the right crystal is effortless with our Personalized Energy Matching. Our exclusive Crystal Matching Test recommends the most suitable healing crystals, ritual kits, and energy tools tailored to your unique needs in manifestation, balance, and personal growth.

Before using your crystal, cleansing and setting your intention are essential. This clears residual energy and attunes the crystal to your specific purpose—whether it’s attracting abundance, protection, or emotional healing.

Purify and recharge your crystals using high-vibration cleansing techniques:

• Running Water: Hold under cool, flowing water to remove energetic buildup.
• Sun & Moonlight: Recharge your crystal under sunlight or moonlight for enhanced energy.
• Sacred Smoke: Use sage, palo santo, or incense to cleanse and uplift vibrations.
• Sound Healing: Tibetan singing bowls or tuning forks reset the crystal’s frequency.

💡 Tip: Integrate crystal cleansing into your self-care rituals for deeper spiritual alignment.

Crystals amplify your energy and intentions. Enhance their effectiveness with these steps:

✨ Set Intentions Daily: Focus on the energy you wish to manifest.

🔄 Cleanse Regularly: Clear stagnant energy to maintain vibrational purity.

💜 Stay Open: Healing works in unexpected ways—trust the process.

⏳ Be Patient: Deep transformation takes time; emotional blockages may need clearing.

Crystals align with your seven energy centers to restore harmony and well-being.

💠 Root Chakra: Grounding & Stability → Red Jasper, Black Tourmaline

💛 Solar Plexus: Confidence & Power → Citrine, Tiger’s Eye

💖 Heart Chakra: Love & Healing → Rose Quartz, Green Aventurine

💜 Crown Chakra: Spiritual Awakening → Amethyst, Clear Quartz

🌟 Explore our Chakra Stones Guide to find your perfect match.

🔹 Follow Us: Join Gem Spirit on Instagram, Pinterest, TikTok, and Facebook for daily energy tips, manifestation rituals, and exclusive offers.

📖 Read Our Blog: Explore expert guides on crystal healing, spiritual manifestation, and Feng Shui energy alignment for a transformative lifestyle.

Finding the perfect bracelet size ensures a comfortable and secure fit:

• Use a Soft Tape Measure: Wrap it around the smallest part of your wrist.
• Record the Measurement: Measure without adding extra space for an accurate fit.
• Select the Right Size: Match your measurement to the size guide provided for each piece.

💡 Tip: If you prefer a looser fit, add 0.5 inches to your wrist measurement.

To preserve the beauty and energy of your Gem Spirit jewelry:

💧 Avoid Water & Moisture: Prolonged exposure weakens materials and can affect durability.

🛁 Remove Before Water Activities: Take off jewelry before swimming, showering, or intense workouts.

🌟 Store Properly: Keep in a dry place, ideally in a jewelry pouch or box.

Every piece is crafted for spiritual empowerment and energy alignment.

✨ Sold “As Is”: Designed for personal energy enhancement, without express warranties.

🔮 Care & Responsibility: Buyers are responsible for maintenance, energy cleansing, and long-term care.

💎 Repairs & Servicing: If needed, repairs can be arranged, with servicing costs covered by the buyer.

Your left and right wrists channel different energy flows. Selecting the right side enhances your intended energy work:

🖐️ Left Wrist (Receiving Energy):

• Aligns with inner transformation & emotions.
• Ideal for healing, intuition, and manifestation.

✋ Right Wrist (Projecting Energy):

• Enhances action, confidence, and manifestation power.
• Best for goal-setting, leadership, and productivity.

🔮 Trust Your Intuition: Let your inner guidance decide which wrist aligns with your spiritual intentions.

Our custom energy reports are designed to provide deep insights into your life’s path, relationships, career, and spiritual alignment. Each report is crafted using your birth details (name, birth date, time, location) and focuses on manifestation, self-discovery, and energetic balance.

What you receive:

• A detailed analysis of your unique energy patterns.
• Actionable insights for love, wealth, career, and personal growth.
• A guide to aligning your energy with the Law of Attraction & Feng Shui principles.

To ensure accuracy, please provide the following at checkout:
✅ Full Name
✅ Birth Date & Time
✅ Birth Location
✅ Up to 3 specific questions for personalized guidance

Each report is custom-made and delivered within 5-7 business days. For urgent needs, we offer a 2-day rush service.

Due to the personalized nature of our reports, all sales are final. However, if you believe there is an issue with your report, please contact info@gemspirit.us within 24 hours of delivery for review.

Yes! We welcome retailers, distributors, and spiritual brands looking to expand their offerings with our high-quality, energy-infused crystal jewelry and manifestation tools.

We offer three flexible programs:
🔹 Agent Program – Resell our best-selling spiritual tools & jewelry with low minimum orders and flexible wholesale pricing.
🔹 Bulk Order Program – Enjoy exclusive discounts on high-volume purchases for your store or practice.
🔹 Private Label & Customization – Select custom branding & packaging for bulk orders.

To apply, please email us with:
✅ Where you plan to sell our products (online, physical store, wellness center, etc.).
✅ A valid seller permit or business license (Attach proof in your email).
✅ Business website/social media (if available).
✅ Estimated monthly purchase volume (optional but helps us tailor wholesale pricing to your needs).

📩 Email Us: info@gemspirit.us
📱 DM Us on Instagram: @gemspirit.us
🔗 For full details, visit our Wholesale & Partnership Page.

💎 Let’s bring balance, abundance, and transformation to more customers worldwide! ✨